The trend of out-sourcing application maintenance by an external IT service provider has become a necessity for many businesses. Of late, even the paradigm of out-sourcing has been shifting more towards off sourcing, whereby an offshore development center caters to the changing need of application maintenance of business houses that fall in a different geographical location altogether. Such a business model helps one to maintain strong IT technical development desk, which delivers quality work at a fraction of cost. The experience and maturity of the off sourcing vendor organization and its structured approach ensures quality and timely delivery at zero risk.
StraVis IT Solutions has established full-fledged centers in India, which can take up offshore centric work in maintenance and support activities. Many application support activities like incremental development of functionalities, forms, layouts, data conversion tools, technical supports like regular backup and archiving, applying patches, user authorization maintenance, developing connectors and interfaces can be done from remote offshore centers through remote connections with minimum ease. The application maintenance service offering may be ably backed by a 24x7 helpdesk, which forms the hub for a global roll outs and support. The Help desk compliments the offshore setup, which can offer a centralized support for the organization, and can be of substantial value for the client.